Politique de confidentialité

 Last Updated: 18/11/2025

At  Aida & Felic, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting or making a purchase from our website www.aidafelic.com (the “Site”).

By using our Site, you consent to the practices described below.

1. Information We Collect

We collect the following types of information to provide you with a seamless shopping experience:

  • Personal Information: Your name, email address, shipping and billing address, phone number, and payment details when you place an order or create an account.
  • Technical Information: IP address, browser type, device information, and usage data collected through cookies and analytics tools.
  • Communication Data: Any information you share through customer service interactions, email subscriptions, or feedback forms.

2. How We Use Your Information

Your data helps us deliver exceptional service and improve your experience. We use your information to:

  • Process and fulfil orders, including shipping and delivery.
  • Communicate with you regarding purchases, updates, and promotions.
  • Enhance and personalize our products, website, and services.
  • Comply with legal, tax, and regulatory obligations.

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Protection and Security

We implement industry-standard security measures, including SSL encryption and secure payment gateways, to protect your information.
While we take all reasonable precautions, no transmission over the internet can be guaranteed 100% secure.

4. Third-Party Services

We may share limited information with trusted partners (e.g., shipping companies, payment processors) solely for the purpose of completing your order.
These third parties are obligated to keep your data confidential and secure.

5. Cookies

Our Site uses cookies to improve navigation and personalize your experience. You may choose to disable cookies through your browser settings, though this may affect site functionality.

6. Your Rights

You may:

  • Request access to or correction of your personal data.
  • Withdraw consent to marketing communications at any time.
  • Request deletion of your personal information, subject to legal obligations.

To exercise these rights, please contact us at info@aidafelic.com.

7. Retention of Information

We retain your information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Updates to This Policy

We may revise this Privacy Policy periodically. Any updates will be posted on this page with the revised date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

📩 info@aidafelic.com
🌐 www.aidafelic.com